Careers

Work with us

Hiring for cybersecurity and customer support. Apply to remote, hybrid, and on-site jobs — security analyst, threat hunter, support lead, CX specialist, and operations.

Security Analyst

Full TimeRemote / Hybrid

Triage alerts, investigate incidents, and write clear findings for customer teams. You will work alongside senior hunters and own cases end to end.

Support Lead

Full TimeOn-site / Hybrid

Lead a pod of agents, coach quality, and keep SLAs honest. You bridge customers, product, and engineering when tickets need elevation.

Customer CareView roleApply now

CX Specialist

Full TimeRemote

Handle chat, email, and voice under client brands. You turn messy tickets into calm resolutions and feed insights back to the account team.

Customer CareView roleApply now

Threat Hunter

Full TimeRemote

Proactively hunt across customer environments, build detections, and partner with IR when something real shows up.

Operations Coordinator

Full TimeHybrid

Keep schedules, handoffs, and reporting tight across security and support. You are the glue that makes multi client ops feel simple.

Our perks and benefits

Flexible hours

Shift patterns that respect deep work and life outside the queue.

Learning budget

Certs, courses, and conference slots so you keep leveling up.

Health coverage

Solid medical support for you and your household where we operate.

Clear growth

Named ladders for analysts, agents, and leads. No mystery promotions.

Applying to Saylware

How do I apply for a job at Saylware?

Open a role on the careers page and submit an application, or use the general apply form if you are not targeting a specific listing. We review every application during business hours.

Do you hire remotely?

Yes. Many cybersecurity and customer support roles are remote or hybrid. Each job listing shows whether the role is remote, hybrid, or on-site.

What kinds of roles are open?

We hire for security operations (analysts and threat hunters), customer care (CX specialists and support leads), and operations coordinators who keep both practices running.

01

We are principled

Say the hard thing early. Protect the customer and the truth.

02

We are bold

Ship improvements, own mistakes, and keep raising the bar.

03

We stay calm

Incidents and angry tickets need composure, not chaos.

04

We teach

Document, coach, and leave the next person better set up.

Apply Now!